The Global Information Technology Report 2010–2011 Transformations 2.0

Contents

Preface....................................................................................................v

Robert Greenhill (World Economic Forum)
Foreword ..............................................................................................vii
Shumeet Banerji (Booz & Company)
Executive Summary............................................................................ix
Soumitra Dutta (INSEAD) and Irene Mia (World Economic Forum)
The Networked Readiness Index Rankings ..............................xix
Part 1: The Current Networked Readiness of the
World and ICT-Enabled Transformations 2.0
1.1 The Networked Readiness Index 2010–2011:
Celebrating 10 Years of Assessing Networked
Readiness......................................................................................3
Soumitra Dutta (INSEAD) and Irene Mia and
Thierry Geiger (World Economic Forum)
1.2 The Emerging Internet Economy: Looking a
Decade Ahead ...........................................................................33
Enrique Rueda-Sabater and John Garrity
(Cisco Systems, Inc.)
1.3 Building Communities around Digital Highways .............47
Karim Sabbagh, Roman Friedrich, Bahjat El-Darwiche,
and Milind Singh (Booz & Company)
1.4 The Promise of Technology....................................................61
César Alierta (Telefónica)
1.5 The Growing Possibilities of Information and
Communication Technologies for Reducing Poverty.......69
Torbjörn Fredriksson (UNCTAD)
1.6 Meeting the Decade’s Challenges:
Technology (Alone) Is Not the Answer................................79
Vineet Nayar (HCL Technologies)
1.7 Localization 2.0..........................................................................85
Jeff Kelly and Neil Blakesley (BT plc)
1.8 Transformation 2.0 for an Effective Social Strategy.........91
Mikael Hagström (SAS)
1.9 Creating a Fiber Future: The Regulatory Challenge .........99
Scott Beardsley, Luis Enriquez, Mehmet Güvendi,
and Sergio Sandoval (McKinsey & Company, Inc.)
1.10 The Emerging World’s Five Most Crucial Words:
“To Move Money, Press Pound” .........................................109
Ram Menon (TIBCO Software Inc.)
Part 2: Best Practices in Networked Readiness:
Selected Case Studies
2.1 Costa Rica��s Efforts Toward an Innovation-
Driven Economy: The Role of the ICT Sector ...................119
Vilma Villalobos (Microsoft) and Ricardo
Monge-González (Presidential Council on
Competitiveness and Innovation of Costa Rica)
2.2 Growing Talent for the Knowledge Economy:
The Experience of Saudi Arabia.........................................127
Mark O. Badger and Mustafa M. Kahn (YESSER)
and Bruno Lanvin (INSEAD, eLab)
2.3 A National Plan for Broadband in the
United States............................................................................137
Jonathan B. Baker and Paul de Sa
(Federal Communications Commission)
2.4 Broadband Developments in Europe:
The Challenge of High Speed ..............................................145
Lucilla Sioli (European Commission)
Part 3: Country/Economy Profiles
How to Read the Country/Economy Profiles .............................159
List of Countries/Economies......................................................161
Country/Economy Profiles..........................................................162
Part 4: Data Presentation
How to Read the Data Tables ....................................................303
Index of Data Tables...................................................................305
Data Tables.................................................................................307
Technical Notes and Sources .......................................................393
About the Authors.............................................................................397
List of Partner Institutes..................................................................405
Acknowledgment .............................................................................411
iii
The Global Information Technology Report 2010–2011 © 2011 World Economic Forum

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